Interior training with KDW Training
Interior training
Who is it for
OceanWave Monaco are proud to work in partnership with KDW Training, to provide specialised yacht interior training courses for interior crew members of all levels.
The training covers a range of different topics including Service, Housekeeping, Laundry, Valet, Cigars and Yacht Interior Admin courses. We also specialise in Chief Stewardess/Senior Stewardess training with a bespoke 5-day training program.
Course Location
We offer IAMI GUEST accredited training onboard, shoreside and online as well as bespoke training solutions, depending on the needs of the team.
OceanWave Monaco and KDW Training are passionate about inspiring interior crew members and providing practical skills to help them enjoy their work more and progress in their careers.
IAMI GUEST Basic Food Service Course
- Plated service (Including synchronised service)
- Silver service
- Butler and Russian service
- Mise-en-place
- Speed, accuracy and symmetry to setting a table
- Menu matching
- Order and flow of service
- Napkin etiquette
- Seating guests
- Coffee and tea service
- Wine presentation and service
- Personal presentation
Course pre-requisites
- Fees should be settled in full, at time of registration
- Candidates must be aged 18 or over
- Candidates must have a working knowledge of both written and spoken English
Certification
Upon meeting the IAMI GUEST requirements, successful candidates will be awarded the following certificate:
IAMI GUEST ADV Service Course
If you feel that it is time to develop your service skills, especially your Silver service, then this action-packed three-day program is for you.
This hands-on practical service course is a well-rounded program offering both theoretical and practical insight into different aspects of service. The course entails a full overview of the various service styles used onboard as well as looking at Russian service, buffet service and BBQ. There are two live practical lunches where you will be working with a chef and serving guests, dealing with real-time situations and challenges. Practical assessment is based on a combination of service styles including Silver service, Plated service and Synchronised service as well as overall ability. The emphasis is very much on practical (learning by doing).
Practical modules also include fileting cooked fish and caviar service. Table decorating, napkin folding and etiquette are also covered. We look at menu knowledge, in particular French terminology and go in depth on a full range of luxury items such as truffles, chocolates, types of breads, pasta, cheeses, cuts of meat and many others. It is an intense course with a great balance of theory and practical.
Course Content
- Plated (American) Service
- Silver (English) Service
- Butler (French) Service
- Family Service
- Russian Service
- Synchronised service
- Organisation and flow of service
- Filleting
- Caviar and canapé service
- BBQ and Buffet Service
- Mise en place
- Luxury accompaniments, French terminology and menu items
- Table setting and decoration
- Guest preferences and dietary requirements
- How to manage and resolve guest complaints
- Checklists and SOPs for service
- Fees should be settled in full, at time of registration
- Candidates must be aged 18 or over
- Candidates must have a working knowledge of both written and spoken English
- Minimum 1 season’s experience.
IAMI GUEST Chief Stewardess Training
- Establishing vision, mission and goals
- The role of the Chief Stew (including key skills and tips)
- Create, implement and manage inventories (Including the basics of Excel), checklists, departmental procedures, rosters and standard operating procedures (SOPs)
- Interior guidelines for Service, Housekeeping and Laundry departments
- How to manage the interior department and sub-departments
- How to plan, implement and review professional Administration and Information Management systems including contacts, records, schedules and standards
- Uniform inventories, purchasing and organisation
- Human Resources: the recruitment process
- Training & development within the interior team
- Performance management, employee relations
- Health, Safety and Security: HACCP, food safety, MARPOL, ISPS, PPE, risk assessment, accidents and near misses, safeguarding
- Introduction to MLC, flag regulation and contracts (SEAs)
- Introduction to accounting
- How to organise and manage Shipyard and Refit periods
Course pre-requisites
- A minimum 50% deposit is required, at time of registration, to secure a place on this training course
- Candidates must be aged 18 or over
- Candidates must have a working knowledge of both written and spoken English
- Minimum 2 seasons onboard, preferably in senior position
Pre-enrolment call and CV
If this course sounds like something that you would be interesting in, then please send through an updated CV so that we can evaluate your experience. We will then arrange a time for a short call to go over the course, pre-requisites and expectations so that we can ensure that this is indeed, the right training option for you.
Pre-Assignment
Once you have been accepted onto the course and the deposit has been received, you will be required to complete two mandatory pre-assignments:
1: A review of etiquette and communication (ICE)
2: A review of health, safety and security (HSS)
Both of these assignments MUST be passed prior to the start of the course.
Evaluation
The primary means of evaluation is continuous assessment and oral evaluation– all tasks and exercises throughout the week must be completed and passed to the standard required by the IAMI GUEST program.
Certification
Upon meeting the IAMI GUEST requirements, successful candidates will be awarded the following certificates:
- IAMI GUEST Yacht Interior Administration U34
- IAMI GUEST Human Resources U30
- KDWT Chief Stewardess Training Course Certificate
Bonus gift
As an extra bonus, you will receive a copy of the KDW Training‘Chief Stewardess Templates’ folder containing 35 templates for various checklists, SOPs, inventories and other useful documents for creating an Interior Manual onboard.
Pricing: 5-Day Course – 1,550€
Testimonials
