Interior training with KDW Training

It’s time to step up and fine-tune your skills. This five-day programme is aimed at individuals who have worked in senior positions onboard for at least two seasons who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.  

We start off by taking an in-depth look at the Yacht Interior Administration skills required to successfully run the Interior department. This provides a sound theoretical foundation as well as practical training in creating and using checklists, standard operating procedures (SOPs), inventories, interior manuals for all Interior sub-departments (Service, Housekeeping & Laundry) as well as uniform inventories, ordering and purchasing. 

From here we move to some of the key Human Resource elements of recruitment, performance management and how to train and develop your team. We look at the importance of communication, health and safety and as well as an introduction into MLC, flag state regulations and crew contracts. We also cover how to organise and successfully manage Shipyard and Refit periods for the Interior, an introduction to Accounting,  and share valuable knowledge and experience that can be put into action immediately.  

• Establishing vision, mission and goals
• The role of the Chief Stew (including key skills and tips)
• Create, implement and manage inventories (Including the basics of Excel), checklists, departmental procedures, rosters and standard operating procedures (SOPs)
• Interior guidelines for Service, Housekeeping and Laundry departments
• How to manage the interior department and sub-departments
• How to plan, implement and review professional Administration and Information Management systems including contacts, records, schedules and standards
• Uniform inventories, purchasing and organisation
• Human Resources: the recruitment process
• Training & development within the interior team
• Performance management, employee relations 
• Health, Safety and Security: HACCP, food safety, MARPOL, ISPS, PPE, risk assessment, accidents and near misses, safeguarding   
• Introduction to MLC, flag regulation and contracts (SEAs)
• Introduction to accounting
• How to organise and manage Shipyard and Refit periods

Course pre-requisites

• A minimum 50% deposit is required, at time of registration, to secure a place on this training course
• Candidates must be aged 18 or over
• Candidates must have a working knowledge of both written and spoken English
• Minimum 2 seasons onboard, preferably in senior position

Pre-enrolment call and CV
If this course sounds like something that you would be interesting in, then please send through an updated CV so that we can evaluate your experience.  We will then arrange a time for a short call to go over the course, pre-requisites and expectations so that we can ensure that this is indeed, the right training option for you.

Pre-Assignment
Once you have been accepted onto the course and the deposit has been received, you will be required to complete two mandatory pre-assignments: 

1: A review of etiquette and communication (ICE)
2: A review of health, safety and security (HSS)

Both of these assignments MUST be passed prior to the start of the course.

Evaluation
The primary means of evaluation is continuous assessment and oral evaluation– all tasks and exercises throughout the week must be completed and passed to the standard required by the IAMI GUEST program.

Certification
Upon meeting the IAMI GUEST requirements, successful candidates will be awarded the following certificates:

• IAMI GUEST Yacht Interior Administration U34
• IAMI GUEST Human Resources U30
• KDWT Chief Stewardess Training Course Certificate

Bonus gift
As an extra bonus, you will receive a copy of the KDW Training‘Chief Stewardess Templates’ folder containing 35 templates for various checklists, SOPs, inventories and other useful documents for creating an Interior Manual onboard.

Pricing: 5-Day Course – 1,500€

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